Dkrajewski30 Wrote:A. could constitute a flaw, seemingly, but it would have to state that the general attitude of Moore's customers towards Moore's work - who have not filed complaints - is positive. Who cares about what their interests or motivations are?
I totally agree with this! This is why I eliminated (A). I think you could make a case for the attitudes of the people who didn't file a complaint, but of course you would also need to know the proportion. If you knew that 99% of Moore's clients absolutely love him but 1% of his clients hate him, then it would seem unreasonable to simply say he is a "poor plumber." That is why I got this one wrong! I am going to go over this question from top to bottom so I can solidify my understanding.
In a small town, every complaint filed about a plumber's work was filed against Moore
→
Moore is probably a poor plumber who can't do a good job
So we are looking for something that the argument fails to consider, what the argument
overlooks. As I said, I initially was thinking that the flaw would have something to do with how many people said good things versus how many people said bad things. So I thought that the argument would mainly rely on a proportion flaw. This is what I went into the argument looking for.
(A) is wrong for the reasons outlined above
(B) I initially got rid of this one because I thought, "well why do other plumbers matter? We are talking about Moore here!" However, the big thing to notice in the argument - something that I didn't attribute enough weight to - is that the argument is NOT talking simply about all the "reviews" or "criticisms" filed against Moore. No no no! It is talking about all the complaints filed against a plumber in the whole city. This would have completely changed the dynamic of what I was looking for had I realized the full meaning of the argument's premise.
This answer choice is right basically because, had we known how many plumbers were actually in the city, we would be able to assess whether or not this argument is actually strong. Let's say there are 200 plumbers in the city and every complaint is filed against Moore. Yea, we could probably say that Moore sucks and agree with what the author is saying. However, what if Moore was the only plumber in the city? Well then it would make sense that all the complaints would be filed against him! After all, the customers would no choice in a plumber so if they had a complaint it would involuntarily be against him! (B) isn't what I expected, but it is very good.
(C) is what I initially chose but it is wrong because, even if Moore's business was very small, then having even a few complaints about him would only strengthen the author's reasoning rather than elucidate something that the author failed to consider!
(D) We don't care about tradespeople other than plumbers, of course! Let's stick to the core!
(E) Like answer choice (C), this would actually strengthen the argument rather than point out a flaw in the author's reasoning. Why? Because let's say NOT everyone who was dissatisfied filed a complaint. That would be saying that, despite Moore's small business, even MORE people than we thought were dissatisfied with him. Not good. A flaw question is generally supposed to attack the reasoning while this actually promotes why the reasoning even looks better now then it did before.