Wow, that's a doozy of a question in terms of the wrong answers. I agree that the right answer fits much better, but I sure was tempted by those wrong answer Sirens.
Let's take a look and master it!
The conclusion of this principle support question is that Hagerle (great name) owes me an apology for lying to me? Why Because Hagerle apologized to someone else for telling the same lie to that person.
So, the gap is that if the liar apologized to someone else for a lie told to that person, then you should receive an apology if the liar told the same lie to you. (That was sort of tough to write out!)
(C) clearly fits the bill.
But, what about these juicy wrong answers?
(A) is about something being good. Out of scope - not such a juicy answer.
(B) is quite tempting and complex. It breaks down to this:
lied to both --> (~ both owed apology --> neither owed apology)
Or, using the contrapositive of the second relationship:
lied to both ---> (at least one owed --> both owed)
(The negation of "neither" is "at least one" - think about it.)
This all looks pretty good still! Let's use the second version as it seems a bit easier to manage. We know that Hagerle lied to both, so now we know that if at least one was owed an apology, they're both owed. So, do we know that Hagerle owed at least one person an apology? Think about it before reading on.
Thinking?
Keep thinking!
No, we don't all we know is that Hagerle apologized to someone else--a physician--but perhaps that physician wasn't owed an apology, but received one anyway.
(D) is out of scope - we have no idea if Hagerle is capable of sincerely apologizing to the counselor.
(E) is tempting, like (B). Remember that "unless" is generally equivalent to "if not." With that in mind, let's translate:
IF someone can NOT sincerely apologize to everyone that he or she told a certain lie to THEN a person shouldn't apologize to someone for telling that lie.
And, it's contrapositive: IF a person should apologize to someone for telling a lie THEN...
Wait, same problem as (B)!
We don't know if Hagerle should have apologized to the physician. We just know that Hagerle did.
Now that I'm done, I've decided against naming my child Hagerle. Too many bad memories now attached to that name...
#officialexplanation