In a survey 100 travel agents each ranked Airlines A, B and C in order of preference. Each of the 100 travel agents also rated the three airlines in five categories on a scale of 1 to 10, with 10 being the best rating.
Average rating
Category Airline
A ; B ; C
Convenience 5.1 8 4.3
Friendliness 5 5.5 5.4
Price 5 6.4 3.5
Promptness 6.5 6.9 4.1
Reliability 7.8 7.5 4.9
Distribution of rankings:
BAC : 34%
BCA: 20%
CAB: 20%
ABC: 18%
ACB: 6%
CBA: 2%
(in the original problem this is a pie chart)
(BAC means B first, A second, C third; BCA= B first, C second, A third, etc)
If each of the average ratings was the arithmetic mean of the ratings given by the 100 travel agents, approximately how much greater was the total of the ratings given to all 3 airlines for reliability than for promptness
A) 25 B)50 C)125 D)250 E)500
I have a little bit of trouble understanding what the question is asking me to do here. The way I understand it that I need to sum up the ratings for promptness and reliability and compute their difference.
I have most difficulty understanding this sentence "If each of the average ratings was the arithmetic mean of the ratings given by the 100 travel agents"
6.5+6.9+4.1=17.5
7.8+7.5+4.9=20.2
The difference here 2.7 is not among the answer choices.
Thanks for you help.