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santoshpc
Students
 
Posts: 2
Joined: Wed Dec 31, 1969 8:00 pm
 

Serial/Access code Not Valid

by santoshpc Sun Apr 17, 2011 8:27 am

I have purchased the Manhattan Sentence Correction Guide,4th edition, i.e. for the 12th edition of the Official Guide. However, I am not able to access the 6 online tests using the 32 digit code given in the back of my book.

After logging , it gives me the prompt of 'The serial code you have entered is NOT valid. Please check the code and re-enter by clicking '
I am entering the correct code as given in the book, then why is there a problem accessing the tests?

Kindly help.
Matt_Mapplebeck
ManhattanGMAT Staff
 
Posts: 159
Joined: Tue Oct 12, 2010 2:50 pm
 

Re: Serial/Access code Not Valid

by Matt_Mapplebeck Mon Apr 18, 2011 10:06 am

Hi,

I'm sorry to hear that you're having problems accessing your online resources. Please contact our books department so that we can address your case individually.

To contact the books department, please send an email to books@manhattangmat.com or call us at 800-576-4628 and ask to speak with the books department.

Best,
Matt Mapplebeck
Student Services Associate
Manhattan GMAT
rocsid.g91
Students
 
Posts: 6
Joined: Wed Dec 31, 1969 8:00 pm
 

Re: Serial/Access code Not Valid

by rocsid.g91 Sat May 14, 2011 11:53 am

I am facing the same issue. Santosh did this get resolved for you?
Matt_Mapplebeck
ManhattanGMAT Staff
 
Posts: 159
Joined: Tue Oct 12, 2010 2:50 pm
 

Re: Serial/Access code Not Valid

by Matt_Mapplebeck Mon May 16, 2011 5:18 pm

rocsid.g91 Wrote:I am facing the same issue. Santosh did this get resolved for you?


Looks like you were able to get access to your online resources. To access your CATs, log in to your Student Center and look for the green button on the CAT Exams & Diagnostics tab. For any Question Banks, click on the Homework & Practice tab, then click on Question Banks in the right menu and look for the green button(s).

Please let us know if you have any other questions.

Best,
Matt Mapplebeck
Student Services Associate
Manhattan GMAT