Product registration

[confused customer]

Hi All,

I'm confused which 32 character serial code on the INSIDE back cover I should enter when registering the book.

Please advise. Thanks

[Briehan_in_SS]

Hi there-

There should be one sticker on the inside of the back cover with this 32 character serial code. If you can't find that, feel free to give us a call so that we can walk you through the registration process.

Best,
Brie Truesdell
Student Services Associate
ManhattanGMAT Corporate Headquarters
138 W. 25th. Street 7th Floor
New York, NY 10001
212-721-7400
800-576-4628
studentservices@manhattangmat.com
www.manhattangmat.com

[????]

I am confused the books that I purchased in conjunction with the class I purchased say that I get one year of free CAT exam access. The online access I received through my class purchase only gave me 3 months. How can I access the one year? My books do not have a serial code on the inside cover, THOUGH they have instructions and information pertaining to the one year of access.

Certainly you don't reduce access time for those people that buy the boos and the class time and spend even more money than the $30 required for just one workbook? Please help! I'm about to expire. I can't get a response from the operations e-mail address and I'm taking my GMAT in 3 weeks. I would like to continue using the CAT exams. Thank you.

[Briehan_in_SS]

Hi there-

Sorry you haven't gotten a response -- much of our team has been away for the holidays but should be getting back to you shortly. We're very happy to extend online access for our students. You're welcome to email Student Services (studentservices@manhattangmat.com) with your username so that we can set that up in your account.

Best,
Brie Truesdell
Student Services Associate
800-576-4628
studentservices@manhattangmat.com
www.manhattangmat.com

[ps63739]

Hi.. I purchased the book about two months back. And I don't see the 32 character sticker on the back. I may have lost the recipt of that purchase.
I called the customer care, they told me that I need to send them the scanned copy of the recipt, since I bought it from third party. I need to register for online cources available. Is there any other way of getting the access with this purchase?

[mdinerstein]

Hi ps63739,

If you ordered the book from our website, your resources are automatically activated. Otherwise, you might have ordered your book used, in which case you would not be able to active the online resources. Reach out to me at michael@manhattangmat.com and we can talk further about the issue.

Best,

Michael Dinerstein
michael@manhattangmat.com

[fsommariva]

Hi

same issue here: can I contact you directly? Book was purchased from Amazon, not even from a dealer but from Amazon itself

Thanks a lot

Francesco

[kiran.setty]

Hello Francesco,

We will be happy to help you register your books. Please give Student Services a call at 800-576-4628, so that we may provide you with further assistance over the phone.

Best,
Noel De Freitas
Student Services Associate

[Noel_in_SS]

Hello Francesco,

We will be happy to help you register your books. Please give Student Services a call at 800-576-4628, so we may provide you with further assistance over the phone.

Best,
Noel De Freitas
Student Services Associate

[JohnW271]

Hi,

I recently purchased the CR 5th edition book but when i tried to enter the serial code the book, i kept getting an error message 'The serial code you have entered is NOT valid. Please check the code and re-enter by clicking HERE'.

I checked and re-entered the serial for multiple times but it didnt work.
I am an overseas student and I lost my receipt. Please advise how I could solve this issue.

Thanks

John

[Mark_in_SS]

Hi John,

Please send your registration code to gmat@manhattanprep.com. Also, in the body of that email, please let us know where you purchased the book (Amazon, Barnes & Noble, etc.).

We will review the code when we receive it and apply the necessary resources.

best,
Mark