Study and Strategy questions relating to the GMAT.
Success
 
 

OFFICE HOURS!

by Success Thu Jun 26, 2008 1:34 am

I honestly do not think it is fair for the office hour lecturers to call once and give up on the student. I have missed 2 office hours because they never leave numbers, and I do not hear my phone ring (even though I am waiting by my phone) all I see are voice messages prompts and that's that! I am sad that I have questions unanswered and despite my efforts...the lecturers are somewhat hard to reach through office hours. I find it is quite frustrating. Help. This is my last week of office hours, and I scheduled twice to no avail.
StaceyKoprince
ManhattanGMAT Staff
 
Posts: 9361
Joined: Wed Oct 19, 2005 9:05 am
Location: Montreal
 

by StaceyKoprince Thu Jun 26, 2008 2:21 am

call the office or send an email to studentservices@manhattangmat.com

They don't leave numbers because we use skype to call - we don't have numbers that you could use to call back. So you do need to find a way to make sure you can hear your phone when it's ringing!

I will forward a request to ask them if they can make a standard policy to try calling twice, though, before moving on to the next student on the list.
Stacey Koprince
Instructor
Director, Content & Curriculum
ManhattanPrep
Success
 
 

by Success Sun Jun 29, 2008 7:49 pm

Thanks a lot Stacy, I eventually got my office hour. Have a great week.
StaceyKoprince
ManhattanGMAT Staff
 
Posts: 9361
Joined: Wed Oct 19, 2005 9:05 am
Location: Montreal
 

by StaceyKoprince Mon Jun 30, 2008 11:30 pm

Great - you're welcome!
Stacey Koprince
Instructor
Director, Content & Curriculum
ManhattanPrep