Use of Official Guides for GMAT Review

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Last week, I was speaking to a student at the beginning of a course, when she made a surprising comment. She mentioned that she had completed a Kaplan course, but was seeing the Official Guides for the first time with us. Even though many of our students are refugees from Kaplan, I still found myself stunned at this; how could she have completed a full GMAT class without ever seeing the only publicly released questions from GMAC?

It turns out that Kaplan, for some reason, does not use the Official Guides! The only plausible reason I can think of for this is that the Official Guides, as the exclusive property of GMAC, cost a substantial amount of money to provide to students. There is no real ‘licensing’ of the content; you simply have to buy the books and give them to students.

Apparently Kaplan, looking at the vast number of students it would have to buy books for, decided that its own materials were superior to those provided by the writers and administrators of the actual GMAT test. I shouldn’t be surprised, but I still find myself a little bit chagrined at Kaplan’s response to a choice between serving your students and serving the bottom line. It may represent, in some small part, the difference between the priorities of a large public company that has to hit numbers every quarter and those of a smaller, privately owned enterprise that can focus on providing the best offering possible.